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2005-10-25
Intervoice Achieves VoiceXML 2.0 Industry Certification
DALLAS, Oct 25, 2005 (BUSINESS WIRE) -- Intervoice, Inc. (INTV), the world leader in converged voice and data solutions, today announced its Omvia Media Server, a component of its Omvia Solutions Framework, has achieved VoiceXML 2.0 Certification through the VoiceXML Forum's Platform Certification Program. The Omvia Media Server passed more than 580 independently tested assertions in the VoiceXML Forum's VoiceXML 2.0 test suite.
With VoiceXML 2.0 Certification, the Omvia Media Server provides a standards-based environment for the creation, deployment and hosting of speech-enabled services from a single platform. The Omvia Media Server is a modular and scalable platform that integrates Web- and enterprise-based data systems into speech-enabled automated solutions and allows enterprises to develop and deploy voice applications efficiently. The Omvia Media Server provides a standard Media Resource Control Protocol (MRCP) interface for Automatic Speech Recognition (ASR) and Text To Speech (TTS) integration. The Omvia Media Server is the first VoiceXML browser to achieve VoiceXML 2.0 certification using MRCP for ASR and TTS integration. The Omvia Media Server is available in both TDM and VoIP configurations and also supports SALT.
"Intervoice maintains a strong commitment to compliance with open standards like VoiceXML 2.0 because we recognize that customers and partners need to protect their communications development investments as their IT infrastructures grow and evolve," said Mike Polcyn, CTO and Senior Vice President of Research and Development at Intervoice. "We're pleased to be able to substantiate this commitment through our active membership in the VoiceXML Forum and recent VoiceXML 2.0 Certification."
VoiceXML 2.0 Certification through the VoiceXML Forum's Platform Certification Program confirms that a solution is compatible with the VoiceXML standard, saving customers and partners from the ongoing burden of making and maintaining proprietary markups. The certification requirements are based on the World Wide Web Consortium (W3C) VoiceXML 2.0 Recommendation and the W3C VoiceXML 2.0 Implementation Report test suite. The certification program is managed and developed by VoiceXML Forum members and utilizes independent third-party test laboratories to ensure impartiality.
"The VoiceXML Forum's Platform Certification Program is a key component of our strategy to accelerate worldwide market adoption for speech-enabled applications," said Ken Rehor, vice chair of the VoiceXML Forum and chair of the Forum's Conformance Committee. "VoiceXML platform certification promotes interoperability of VoiceXML platforms, tools, service providers and applications. As VoiceXML adoption continues to grow in enterprises and carriers, certification assists customers in choosing from a wide variety of vendors and deployment options to solve their particular business needs."
The Omvia Solutions Framework serves as the underlying architecture for Intervoice's core products and custom and packaged solutions. In the Omvia Solutions Framework, Intervoice has embraced Open Standards throughout the delivery stack, from VoiceXML and CCXML at the speech and call control levels, to Web Services at the business integration levels. With the Omvia Solutions Framework, speech user interfaces become pluggable components in an enterprise's Service Oriented Architecture (SOA). For more information, see http://www.intervoice.com/solutions/technology/.
About Intervoice
Intervoice, Inc. (INTV) provides leading enterprises and network operators with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. Omvia(R), the open, standards-based Intervoice product suite, offers unparalleled flexibility for advanced multi-media messaging, portal, IVR and payment applications. The Company's two market units focus on enterprise and network markets, providing solutions that improve operational efficiencies, drive revenue and increase customer satisfaction and loyalty. Building on more than 20 years of systems integration and service delivery experience, the Professional Services Agility Suite from Intervoice is designed to provide proven best practices toward design, implementation, and optimization of voice applications. Intervoice systems have been proven in more than 23,000 implementations worldwide at companies across a variety of industries including: Ameritrade, Amtrak, Atmos Energy, Citibank, CSX Transportation, MasterCard, O2, Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com.
SOURCE: Intervoice, Inc.
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